Will Amazon Eliminate the Need for Brick-n-Mortar Stores?

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The most dominant internet based retain in existence, Amazon.com stands above of the crowd when it comes to revenue and market capitalization. Amazon commands the shopping appetites of millions of customers around the world. In 2015, it surpassed Walmart in customer acquisition and market share dominance.

My Amazon shopping experience has been great. I have had no problems with lost, stolen or damaged orders. All my items came just as I expected them: on time.  I enjoy ordering e-books and reading them on my kindle e-reader. I even have a couple of my own e-books up for sell.

Pros:

  • On time delivery
  • Easy Shopping & Ordering
  • Easy Navigation

Cons:

  • No Brick-n-mortal locations

 

Who is Amazon for?

Amazon provides overwhelming convenience for people who love shopping online. In this digital age, people are busy doing a variety of things. Some find it hard to get to a book store or an electronic store. Ordering items from the powerful online retail giant is a convenient way to shop.

People who live way out in rural areas may not want to drive 20 miles to town to purchase a book, camera or a shirt or tie. The mega online retailer becomes an obvious choice.

In addition, if customers desire something special, preferably that others do not possess, they can order merchandise that is different from what their friends purchased in the local brink-in-mortar store. Because of Amazon’s large selection of products and services, an individual will most likely find a product or item that rival friends don’t have.

Amazon’s Merchandise

The magnificent online retailer offers an ending list of products and services which customers crave. Some of these include:

  • Books
  • Audio books
  • DVDs
  • TV’s
  • Furniture
  • Apparel
  • Videos
  • Electronics
  • Jewelry
  • Toys

Amazon’s Support System

Missing an order, received a damaged product, have a question about an item, Amazon’s support system is always at the ready to give you an answer. I remember when I misplaced my password and couldn’t get to my kindle books, I contacted the company and was immediately assisted.  I gained access to my books in less than 24 hours.

Quality Control Practices

Out of all the years, I have ordered products from Amazon, I have never received a damaged or broken order. If you do, don’t worry about it. An order can be replaced or you can get your money back without much hassle.

The online retailer takes pride in providing quality products and services for customers.  orders get to you in a timely fashion.

Ranking in Its Field Relative to Competition

The biggest rival to Amazon’s Dominance is Walmart. In fact, until 2015, Walmart had the most dominant grip on the market share.

Walmart and other retail giant are beginning to merge to launch an attack the enlarged superiority of the Amazon machine.

Amazon’s Plan for the Future

Food Business

By the end of 2017, Amazon is planning to purchase Whole Foods for more $ 17 million dollars to enter the food business, challenging its rival Walmart.

Drone Delivery

Amazon is also attempting to get legislation passed that will allow it to deliver products via drone, especially in rural areas.  This technology must be perfected before it becomes the norm. When it does, the process of ordering and delivery products will never be the same.

My Final Opinion

Is shopping on Amazon worth your time? Yes!  As far ordering and delivering of products and services, I will give the giant online retailer a resounding 10 out of 10.  Shopping online is extremely convenient in the 21st century economy.

As brink-in-mortar stores crumble for lack of customers, Amazon will continue to evolve into a beast of an online internet shopping paradise.

 

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