Quicken Loans, a mortgage lending company, stationed in the financial district of Detroit, is considered the largest overall retail lender in America, both off and online. According to Wikipedia, Quicken Loans serviced a total of $79 billion in home loans.
Obtaining a mortgage loan is a godsend for first time home buyers. That means that your credit is fairly descent and your financial situation is in control. Quicken Loans goal is to fulfil the expectation of its customers when it comes to choosing a mortgage loan.
Optimum satisfaction in customer service is the key to success. Applying for a loan is simple. A potential home buyer only needs to apply via online to receive a decision.
Keys Factors to Overall Success
- Product quality and reliability
- Integrity, trust, and dignity
- Broad customer Base
- Excellence in performance
- Unique strategy for high-level success
- Online application process
- Wholesale funding alternative
- A commitment to diversity and customer satisfaction:
Who are Quicken Loan’s Customers?
Quicken Loans caters to homeowners and homebuyers, proving a variety of loan options to satisfy the needs of each individual customer. Whether an owner wants to purchase a home or to refinance a home for renovation. Quicken Loans has the answer. Quicken Loans discriminates against no one, regardless of race or culture. If you meet the qualifications, you can get the loan.
Products: Choice of Loan Options
- 15 and 30-year fixed rate mortgages
- FHA loans
- VA loans
- Jumbo loans
- USDA loans
- Reverse mortgage
- HARP refinance
Home Buying Support
For customers are unfamiliar with mortgage financing, Quicken Loans provides potential buyers with comprehensive homebuying and refinance guides, which can be downloaded from its website. For other questions, representatives are waiting to chat or talk to the customer via phone. Answers regarding its products and services are guaranteed to be answered.
Knowledge Base: Website Blog
In addition to the home buying guide, Quicken Loans offer buyers a wealth of knowledge regarding the housing industry. Articles on a variety of hom -related topics can be downloaded and studied on the website. For example, if you need information on mortgage rates or contemporary trends in home purchases, then the knowledge base is the resource to consult.
Ranking in Terms of Competition
There are countless other resources for obtaining mortgage loans, (Wells Fargo and Bank of America) but there is a reason why customers flock to Quicken Loans. The ease of the application process via online as oppose to a brick-n-mortar branch location.
Final Opinion & Rating
If you don’t want to spend lots of time visiting a physical branch and sitting nervously in the presence of a representative, you can choose Quicken Loan as an alternative. Hundreds of thousands of customers have already made the choice and have received satisfaction time after time.
Rating: 10 out of 10